FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Would be possible to get samples?

Of course, we'd love to provide samples for your checking.

What is the departure port?

Ningbo, Zhejiang, China

Is the cookware safe to put into dishwasher?

We suggest hand wash prolongs service life.

Can you make customer's LOGO on your products?

Of course, it is okay.

What certifications have your company passed?

We have BSCI, ISO 9001, our products pass LFGB and PDA.

How is the delivery?

Usually about 30-40days, and urgent order can be within one month.

What’s your payment term?

(Usually 30% TT deposit, balance against copy of BL.) / ( LC at sight. )

What online communication tools does your company have?

Emails, Tel, We chat, What’s App, Linked in.